Meet the team – Carol Farrow

In this blog post I would love to introduce you all to Carol. Carol is HELP’s Tribunal Manager and deals with all the cases that are brought up. (more…)

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Excellent service, as it should be!

At HELP we are always trying to improve our work to give our clients the best possible service, in 2011 we felt as if this has been one of our biggest years yet. This has been proved and our excellent service really is, as it should be. We have amazing clients who we feel benefit a lot out of our services and in a recent email, we know this has been proved.

A client from Lancashire has recently sent a letter in volunteering to increase their fees, stating; ‘I do consider that we get excellent value for money from your organisation’ He also stated that he is extremely happy to volunteer for a payment increase saying the best services deserve the best rewards. The key to good service is really down to one thing, treating people with a lot of respect and always keeping a professional but ‘people person’ state of mind, our work as a company is to treat our clients with honesty and respect, how it should be done, right?

We cannot stress enough about how our service works, pay-as-you-go and we’re on a 24/7 support line meaning, there is never a crazy time to call and there are no contracts. 

 

 

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Meet the team – Hannah Davies

In this blog entry you will meet another HR Advisor, Hannah Davies is another member of our team who is happy to assist with any problems you may have.  (more…)

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Meet the team – Dave Townsend

In yet another blog post, I will be introducing another team member. Dave Townsend is the Managing Director of our team and like the rest of our team is looking forward to the benefit of how Social Media will help develop the business, Daves questions are listed below; (more…)

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Meet the team, Emma Winslow

In this blog post I would like to introduce you to Emma, she is part of the team at Honest Employment Law Practice Ltd and we want you to get to know the people behind the business. Emma has answered the questions listed below to give you a basic understanding of her interests and roles within the business, plus views on other matters such as Social Media.

1. What’s your name?

Emma Winslow

2. What’s your position within the company?

HR Services Manager

3. How long have you worked for the company?

6 years

4. What do you enjoy most about your position?

The variety – every day is different, working with such a wonderful team!

5. What do you dislike most about your position?

Tribunals!!

6. How do you deal with the dislikes within your role?

Pass them on to our Tribunal Manager (Carol Farrow) – she loves them!

7. What’s your opinion on social media?

When it is used correctly it is a good tool but it can be abused and have potential negative consequences for businesses.

8. Have you had any achievements that stand out for your role? (Qualifications, challenges you have taken/been part of)

Achieved BSc in Human Resource Management in 2006 and then went on to study for my Post Graduate Diploma in Personnel Management in 2009.

9. What’s your dream job? (Can be anything, its just for fun!)

Something that involves living on a desert island where the sun shines all year round.

10. Other comments you wish to add?

My dream holiday would be to Australia to visit Steve Irwins zoo!

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